NEW LIVE EPISODE COMING!

Join us for a very special upcoming LIVE episode of the Subscriptions: Scaled podcast, "Harmonizing Internal Teams: The Key to Subscription Business Success," from the PaymentsEd stage in Washington DC.

We will delve into the crucial collaborative efforts required within subscription businesses by interviewing a panel of experts from diverse backgrounds within the industry to shed light on the indispensable role of internal teamwork in achieving sustainable growth and customer retention. With a particular focus on subscription billing and payments, we explore how seamless coordination between marketing, finance, product, IT, and customer support teams is essential for optimizing operations and driving innovation. Join us as we uncover practical strategies and real-world examples that illustrate the power of cross-functional collaboration in elevating subscription business performance. Whether you're a seasoned professional or new to the subscription landscape, this episode offers invaluable insights into fostering synergy among internal teams to unlock the full potential of your subscription business. Tune in LIVE on July 30th at 12:30 from the PaymentsEd stage in Washington DC to learn how to harness the collective strength of your organization for lasting success!

About the Podcast

On Subscriptions: Scaled, we talk about all of the different facets of successfully running a subscription business, including how to build them, how to grow them, and how to scale them from a startup to something bigger.

You’ll hear your host, Nick Fredrick, share his decades of industry experience, and you’ll also hear from other industry experts that Nick brings on as guests. These guests are experts in a range of areas relating to subscription business, including finance, legal, marketing, and more.

If you work in the subscription space or are interested in converting your existing business into a subscription model, this podcast is for you.

Join your host, Nick Fredrick, every Monday as he interviews some of the most interesting thought leaders in the subscription space today. Learn from and connect with the guests on Subscriptions: Scaled, and learn how you, too, can build a thriving subscription business.

Episodes

Featured

Episode 151: Subscription Analytics and Reporting with Melanie Stout of Optimized Payments, Jay Matthews of Yahoo and Melissa Shields of Dotdash Meredith

In today's episode, we dive into global payments and subscriptions, featuring insights from Melissa Shields, Executive Director of Payments and Strategic Operations at Dotdash Meredith*, Jay Matthews, Director of Global Payments and Subscriptions/Retention at Yahoo, and Melanie Stout, Head of Recurring Services at Optimized Payments.

Episode 150: Fraud and Chargeback Management with Christine Wade of Payment Operations Group, Mandi Grimm of Etix and Scott Adams of Fraud Deflect and CNPMentors

On this episode, we welcome Christine Wade, Co-Founder and Consultant of Payment Operations Group, LLC; Mandi Grimm, Director of Fraud Prevention of Etix; and Scott Adams, Founder and CEO of Fraud Deflect and CNPMentors. Together, we explore the complexities of chargeback management and fraud prevention. Each of them shares their expertise as we discuss current challenges and strategies in the industry.

Episode 149: Retention, Dunning and Revenue Recovery with Kristen Vandendriessche of Newfold Digital and Kevin Salerno of Optimized Payments

On this episode, we dive into retention and revenue recovery in subscription-based businesses with the help of our guests, Kevin Salerno at Newfold Digital and Kristen Vandendriessche at Optimized Payments.

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About Your Host

Nick Fredrick is a leader in the subscription and recurring payments space. He has worked with merchants large and small as well as other industry service provider to help DTC companies preserve revenue, reduce operational expenses, and optimize their customer experience.

Most recently, Nick was Co-Founder and CEO of Rebar Technology, a company focused on helping merchants optimize their subscription and payments technology stack. Previously he completed a 10-year tenure at Affinion Group working as their VP of Operations, where he oversaw the delivery of the organization’s products and services and managed 3rd party vendor relationships. Nick then moved on to a new role as GM of Strategic Business Solutions at W. Capra Consulting Group. There, he leveraged his experience in customer and vendor relationships, payment processing, and cloud-based software to bridge the gaps between technical and non-technical resources and implement solutions.

As the host of Subscriptions:Scaled, he’s sharing his expertise in the subscription space with the public through thoughtful interviews with fellow industry leaders.

Be Our Guest

Want to share your subscription expertise with our audience? Email subscriptionsscaled@gmail.com to get booked today!